Privacy Policy

This privacy policy ("Policy") outlines how ArborWorks Tree Service ("ArborWorks," "we," or "us") collects, uses, and protects the personal information you provide when using the ArborWorks.ca website ("Website"). We are committed to ensuring the privacy and security of your personal information. By using the Website, you consent to the terms of this Policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you voluntarily provide it to us through forms or by contacting us.

1.2. Usage Data: We may collect non-personal information about your interactions with the Website, including IP address, browser type, operating system, and referring URL. This information is collected through the use of cookies and similar technologies. Please refer to our Cookie Policy for more details.

2. How We Use Your Information

2.1. Personal Information: We may use your personal information to:

  • Respond to your inquiries or provide requested services.

  • Send newsletters, updates, and promotional materials with your consent.

  • Customize your experience on the Website.

  • Improve our products, services, and customer support.

  • Comply with legal obligations or protect our rights.

2.2. Usage Data: We may use non-personal information for analytical purposes, to monitor and improve the Website's performance, and to enhance your browsing experience.

3. Information Sharing and Disclosure

3.1. We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you. These third parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

3.2. We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.

4. Data Security

4.1. We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

5. Links to Other Websites

5.1. The Website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Children's Privacy

6.1. The Website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected personal information from a child, please contact us to have the information removed.

7. Changes to the Privacy Policy

7.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top. We encourage you to review this Policy periodically for any updates.

8. Contact Us

8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the provided contact information on the ArborWorks.ca website.

Last Updated: 7/16/2023